Who We Are
Meet TIM138 Get Closer
TIM138 is more than just a name in Malaysia's online betting industry – it is a brand born from a passion to deliver a truly meaningful gaming experience to every player. Our journey began in 2018 with a clear goal: to build a platform that puts trust, security, and entertainment together in one complete package for the Malaysian market.
Over more than six years in operation, TIM138 has grown from a small platform into one of the most sought-after online wagering destinations among local players. What has sustained this growth is not merely the number of games on offer, but the trust we have built together with our player community. Every decision we make – from interface design and game provider selection to payment systems and customer support staff training – is made with our players' best interests at the forefront.
TIM138 Vision and Mission
Our vision is simple yet powerful: to be Malaysia's number one online wagering platform, trusted by players from all walks of life. We believe every player deserves a fair, safe, and enjoyable experience without worrying about the security of their funds or the integrity of their games.
Our mission is to continuously improve our platform based on user feedback, leverage the latest technology to deliver a seamless gaming experience, and provide responsive customer support at all times. TIM138 is also committed to responsible wagering practices – we offer self-control tools such as deposit limits, wagering limits, and account break options to help players manage their gaming habits wisely.
Security & Trust
Player security is the absolute priority at TIM138. Our platform is protected with 256-bit SSL encryption to ensure all your personal data and financial transactions are fully safeguarded. Two-factor authentication (2FA) is available for all accounts, while our fraud monitoring system operates 24 hours a day to detect any suspicious activity.
All games offered at TIM138 use a Random Number Generator (RNG) that has been verified by independent auditors. This ensures every game outcome is truly random and fair for all players. We make no compromises on fairness – our players' trust is our most valuable asset.
TIM138's Commitment: We operate in accordance with strict online wagering industry guidelines and consistently prioritise responsible betting practices. Player well-being is always our top priority.
TIM138 Player Community
What truly sets TIM138 apart from other platforms is our active and loyal player community. With over 500,000 registered members from across Malaysia – from Kuala Lumpur, Johor Bahru, Penang, Kota Kinabalu all the way to Kuching – we take pride in having built a close-knit, supportive community. Our exclusive VIP programme rewards loyal players with cashback, personalised bonuses and access to exclusive tables unavailable anywhere else.
TIM138 also offers customer support in both Bahasa Malaysia and English across multiple channels, including live chat, email, and a ticketing system. Our trained support team is ready to assist you with any enquiry or technical issue at any time – 24 hours a day, 7 days a week, 365 days a year, without interruption.
Did You Know? TIM138 is among the first online betting platforms in Malaysia to offer full Bahasa Malaysia support, with customer agents who understand local culture and needs. We are proud to be a platform that is truly Malaysian in spirit and service.
