Big win at TIM138? Congratulations! Our withdrawal process is designed to get your winnings to you quickly, securely, and without any unnecessary hassle.
Step by Step
Follow these simple steps and your funds will be processed in no time
Open the tim138 website and log in using your username and password. Make sure your internet connection is stable before proceeding.
Click the wallet icon or the "Wallet" menu at the top of your account. Select the "Withdrawal" tab to proceed.
Choose your preferred withdrawal method (DuitNow, FPX, e-wallet), enter your bank account number, and the amount you wish to withdraw.
Review your details and click "Confirm". Your withdrawal request will be processed within 5–15 minutes and credited directly to your account.
Transaction Security
One of the most important things for TIM138 players is knowing their winnings are fully protected throughout the withdrawal process. At TIM138, we use 256-bit SSL encryption to safeguard every financial transaction end-to-end – meaning no third party can intercept or access your financial data.
Additionally, every withdrawal request goes through a two-factor authentication (2FA) verification process to ensure only the legitimate account owner can withdraw funds. Our anti-fraud system operates around the clock to detect any suspicious activity and protect your account balance.
TIM138 also enforces a strict KYC (Know Your Customer) policy. While the identity verification process may seem like an extra step, it is an essential safeguard to ensure your funds can only be withdrawn to your own verified account – no one else can claim your winnings.
Payment Methods
Multiple options to make it easy for Malaysian players to withdraw their winnings
Continue with phone number or MyKad
InstantAll major Malaysian banks
5–15 minTouch 'n Go eWallet
InstantBoost Malaysia e-Wallet
InstantGrabPay digital wallet
InstantMaybank, CIMB, RHB & more
15–30 minMethod Comparison
| Method | Processing Time | Minimum Limit | Maximum Limit | Fees | Availability |
|---|---|---|---|---|---|
| DuitNow | Instant | MYR 30 | MYR 10,000 | Free | 24/7 |
| Touch 'n Go | Instant | MYR 30 | MYR 5,000 | Free | 24/7 |
| Boost | Instant | MYR 30 | MYR 5,000 | Free | 24/7 |
| GrabPay | Instant | MYR 30 | MYR 5,000 | Free | 24/7 |
| FPX Online | 5–15 minutes | MYR 50 | MYR 30,000 | Free | 24/7 |
| Bank Transfer | 15–30 minutes | MYR 50 | MYR 50,000 | Free | Banking Hours |
VIP Withdrawal Benefits
What sets TIM138 apart from other platforms is our VIP programme, which offers significantly better withdrawal benefits. Standard players have regular daily withdrawal limits – but once you upgrade to VIP status, those limits increase substantially, allowing you to withdraw larger amounts at a time.
VIP Silver members and above enjoy a daily withdrawal limit of up to MYR 100,000, while VIP Gold and Platinum members can withdraw up to MYR 500,000 per day. Even better, VIP members' withdrawal requests are given priority in the processing queue — meaning your funds are processed ahead of regular users.
In addition, TIM138 VIP members also have access to a dedicated account manager who can help resolve any withdrawal-related issues faster and more efficiently. Want to find out more? Visit the VIP TIM138 us.
Key Benefits
Most withdrawal requests at tim138 are processed within just 5 to 15 minutes. No waiting for hours or days like you might experience on other platforms.
TIM138 does not charge any withdrawal fees to members. The amount you request to withdraw is the full amount you receive – no deductions, no unpleasant surprises.
With the tim138 mobile app, you can withdraw funds anytime from your smartphone. The process is the same as the desktop version, but more convenient at your fingertips.
Every withdrawal transaction is protected by SSL encryption, 2FA verification, and a real-time account activity monitoring system to prevent unauthorised access.
The TIM138 withdrawal system operates around the clock, seven days a week. Whether you win late on a Sunday night or early on a Monday morning, you can withdraw your funds at any time.
If you encounter any issues during the withdrawal process, the tim138 support team is available via 24/7 live chat. Every issue is resolved quickly and professionally.
Withdrawal Guide
For many players, the most satisfying moment in the online gaming experience isn't just winning — it's when those winnings actually land in their bank account. At TIM138, we understand that feeling, and that's why we've invested heavily in building a withdrawal system that is not only fast, but also fully reliable for Malaysian players.
Unlike some platforms that keep players waiting days to receive their funds, TIM138 processes most withdrawal requests in just 5 to 15 minutes. This is our genuine commitment to players – not just a promise on paper.
Before making your first withdrawal at TIM138, there are a few things you need to ensure. First, your account must have completed the identity verification (KYC) process in full. This means uploading a copy of your identification (MyKad) and a valid proof of address. The process is typically completed within a few hours.
Second, ensure that the bank account number registered with tim138 is in your own name — not a family member's or anyone else's. This is an important security policy that protects you from any account misuse. tim138 does not allow withdrawals to third-party accounts in order to keep all members safe.
Third, if you have received any bonus or promotion, make sure you have met the required wagering (rollover) conditions before making a withdrawal. These conditions vary by bonus type — you can check the full details in the bonus terms section of your tim138 account.
Among Malaysian players at tim138, DuitNow is the most widely used withdrawal method. It's easy to see why — DuitNow allows funds to be transferred directly to your mobile number or MyKad number without needing to enter a lengthy bank account number. Money arrives almost instantly and is accessible through any internet banking app in Malaysia.
To use DuitNow at TIM138, make sure your mobile number is registered with your primary bank for DuitNow services. Banks such as Maybank, CIMB, RHB, Hong Leong, Public Bank, AmBank, and many more support DuitNow by default. Once registered, simply select DuitNow as your withdrawal method at TIM138, enter your phone number, and confirm the transaction.
For younger Malaysian players who prefer e-wallets over traditional bank accounts, tim138 offers direct withdrawals to Touch 'n Go eWallet, Boost, and GrabPay. All three are among the most widely used e-wallets in Malaysia and support instant withdrawals.
The advantage of using e-wallets for withdrawals at tim138 is their remarkable speed — funds typically arrive within minutes. Do note, however, that the withdrawal limit for e-wallets is lower than standard bank transfers, capped at MYR 5,000 per day. This is ideal for frequent daily withdrawals but may not be sufficient for very large amounts.
While TIM138 processes withdrawals swiftly, there are situations that may cause a slight delay. The most common is when the automated verification system detects something unusual in your withdrawal request — this is a security measure to protect your account. In such cases, our security team may contact you for additional verification before approving the transaction.
Another situation that can cause delays is when your KYC documents have not been fully verified, or there is a discrepancy between your account information and the registered bank details. To avoid this, make sure all your TIM138 profile information is accurate and up to date before submitting a withdrawal request.
If your withdrawal has been pending for more than 30 minutes with no update, we recommend contacting the tim138 support team via live chat. Our team will check the status of your request and provide the latest update promptly.
Winning money at TIM138 is something to be proud of, but how you manage those winnings matters just as much. Many experienced TIM138 players follow a simple rule: withdraw a portion of your winnings regularly and keep it in your personal bank account, rather than leaving your entire balance on the platform.
This is not only smart financial management, but also helps you stay in control and play responsibly. tim138 encourages all members to set their own withdrawal and savings limits, and to manage their winnings wisely. Remember — the main goal is entertainment, and winnings are a rewarding bonus.
For more information on responsible gaming, you may visit our Responsible Gaming us. And if you have any questions about the withdrawal process, our FAQ we have the answer.
Enjoy higher withdrawal limits, priority processing, and a dedicated account manager as a TIM138 VIP member.
View VIP Programme
FAQ